Instead of investing time and money into a customer service department to handle problems, we invested our time and money into eliminating problems.

Our customers' projects have the full attention of the entire TTL staff 24 hours a day. From design, through production, to shipping, every TTL employee stays informed in our real-time paperless environment. Our preferred customers can check our automated web site 24 hours a day, seven days a week to track any job in progress.

E.D.I systems allow us to function real time with our clients. For example, a typical E.C.O. is implemented in one day. TTL's steadfast dedication to eliminating problems and maximizing efficiency is the force that drives everything we do.

Simply stated - we don't need a traditional customer service "department".